Running a Mill on Phone Calls and Memory

Procurement, reconciliation and sales, each running on its own

Purchase orders were raised over calls and messages with brokers and suppliers, bills were matched against them by hand, and sales orders, dispatches and billing lived in their own separate trail. None of the three talked to each other, so accuracy depended entirely on whoever was reconciling that day, and growing the business meant growing the number of people doing that reconciliation.

Procurement that tracks itself

Purchase orders can now be created and shared directly, and brokers can raise POs on the mill's behalf while tracking their own orders, commissions and deductions, instead of every order being relayed over a phone call.

Reconciliation the system does automatically

Matching a purchase order against the bill that eventually arrives, and tracking partial deliveries against it, used to mean repeated manual checking. The system reconciles POs and bills automatically, tracks what's still outstanding, checks rates, and flags the moment an order is fully delivered.

Sales, dispatch and billing, in one trail

Sales orders, dispatch verification and billing used to sit in separate records that had to be cross-checked by hand. They now run through one connected process, with party information pulled straight from Tally instead of re-entered.

The result: accuracy that scales with volume

Reconciliation errors that used to depend on how careful that day's manual check happened to be now get caught by the system on every order, not just the ones someone had time to double-check. That accuracy held even as the number of suppliers, brokers and orders grew, because the system, not a person, was doing the matching.

The takeaway

The mill didn't just digitise procurement, reconciliation and sales. It removed the ceiling that manual reconciliation put on how much volume the business could handle accurately, which is what actually let it grow.

See the product: Mill Software